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Refuge Support Officer

  • Salary: £9 - £10 per hour
  • Location: Reading, Berkshire
  • Date posted: 19-12-2018
  • Sector: Support Work
  • Job type: Temporary / Shift Work
  • Job reference: ROKATIE_1545220172

Refuge Support officer required to work and support clients in a domestic abuse refuge in Reading . We are looking for a Refuge Support Officer who can deliver high quality support to clients , enabling them to sustain their tenancy and promoting independence, freedom and choice. This is a 3 week position , starting on January 2nd . Hours are 9-5 Monday-Friday.

Duties -

To take referrals and carry out needs assessments of prospective clients, liaising with health professionals, other agencies and colleagues as appropriate.

To ensure that prospective and current clients are fully aware of the support available, their financial obligations, rights and responsibilities under their tenancy/occupation arrangements and all related procedures.

To agree and review client Independent Living Plans and Risk Assessments on a regular basis and deliver contracted hours of support achieving the required outcomes.

To deliver the support identified in an Independent Living Plan through regular personal contact as appropriate, taking follow up action as required.

To liaise with internal departments and outside agencies and contacts where appropriate in order to ensure the delivery of support and act as advocate where necessary.

To report any concerns relating to safeguarding of vulnerable people using the correct procedures, attending case conferences and other meetings as required.

Experience Required -

Experience working in a hostel / refuge environment

Experience working with clients who have experienced domestic abuse

Experience working with clients who are experiencing Mental Health issues

Experience working with a diversity of support networks such as social workers, police , housing companies .

For further information, please call 01189 485555 and ask to speak with Katie or email your CV

Thank you